Facilitation
Skills
This three day course develops the delegates facilitation
skills in a group environment.
Booking:
Contact
us
Where:
Course Venue
When:
Schedule
Who Should Attend ?
The
Benefits of Attending
-
A
company culture of people development and "can do"
attitude;
-
Personnel
that communicate effectively and confidently;
-
Increased
job satisfaction of employees leading to higher rates of staff
retention;
-
A
consistent and formal approach to facilitating and information
exchange.
|
Facilitation Skills Course Synopsis
|
| 1. |
Personal
objectives |
| 2. |
About
facilitation - definition, advantages and disadvantages |
| 3. |
The
five stage process of facilitation |
| 4. |
Skills
for facilitators - process, content and active listening |
| 5. |
Preparation |
| 6. |
Key
things to start a facilitation event |
| 7. |
The
Agenda |
| 8. |
Neutral
facilitation
|
| 9. |
Working
with groups |
| 10. |
Ending
an event |
| 11. |
Concluding
an event and follow up
|
| 12. |
Dealing
with difficult people and challenging unacceptable group
behaviour |
| 13. |
Creative
problem solving
|
| 14. |
Conclusions
and planning for the future |
|
